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Posted:

Field Service Engineer_021m
(Protein Small Molecule)
Location: Shanghai

Position Scope:
- Provides installation, basic operation training and repair (warranty, contract and billable) within an assigned area to assure continuity of customer operations and high levels of customer satisfaction.

Responsibility:
- Undertakes scientific instruments installation, basic training, maintain, telephone and on-site service.
- May help and coach other field service engineers to make solution to solve on- site problems.
- May liaise with global technical support centre and other specialists to report and correct faults.
- Able and willing to travel extensively to cover our distributed instrument base throughout East China and Central China/South China and Southwest China/North China and Northeast China, up to 5-15 days per month.

Requirements:
- Bachelor degree or above. major in: Molecular Biology, Biochemistry, chemistry, instrument or Electronics.
- At least 3 years working experience in Molecular Biology, Biochemistry or instrument service.
- Experienced in Health Care or Biotech & large corporation is welcome.
- 4 Proven system analytical problem solving skills.
- Able and willing to learning new technology and new skill.
- Well communication skills required, either to internal partner and customers.
- Well oral and written English skill.
- Well computer skills using windows and Microsoft office.
- Able and willing to travel extensively to cover our distributed instrument base throughout China

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